Enterprise Services

Engage with subject matter experts for ongoing applications support and enhancements.​​
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GLOBAL HELP DESK

Managed Services​​​​

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Customers with active Platform subscriptions or maintenance & support agreements have the options of engaging Apptium Managed Services for ongoing application support and enhancements.

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Apptium Managed Services provides a unique combination of subject matter experts, tools and technology to help organizations stay competitive to deliver optimal and sustainable operations to achieve business and customer outcomes.

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​Apptium’s Managed Services Support Organization (MSSO) provides a tailored approach for each customer by providing:

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  • Creative solutions at an optimal cost of ownership​
  • Experience in getting the best value from tech investments​
  • Talented people, proven processes, and the right technology​
  • The flexibility and ability to scale as necessary

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Our flexible model gives our customers the freedom to choose the level of Services needed and in the most optimal approach possible, whether it’s a few business hours, 24x7 managed Hyper Care, or somewhere in between.

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  • Access to 200+ consultants available​
  • Offer advanced application development services​
  • Support multiple time zones​
  • Have a reliable, single point of contact dedicated to your business​
  • Shared approach to managed services​
  • Integrated development teams with your IT and business organizations​
  • Strategic relationship with both solutions and cloud providers​
  • Offers a flexible service model​
  • Provide round-the-clock support