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Case Study

Enterprise Customer Portal

Enterprise Customer Portal

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Business Challenge

Client needed to strengthen its position in the Enterprise market by providing engaging solutions to meet the ever-growing demands of its Enterprise Customers. Needed to deliver new business capabilities that would help to improve customer service, decrease both product time to market and improve the Service / Incident management impacts.

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Solution

Apptium developed and implemented a robust B2B Marketplace & CRM solution delivering new capabilities that help the client improve customer experience with a responsive web and mobile application. The solution provides capabilities such as Templated Applications for Consumers and Enterprise Users, Extensible Marketplace, Product and Technical Catalog, Cognitive Engine, Decision Management, Order Management / Workflow, Rapid Integration

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Business Outcomes

Enterprise Agent and customer self-serve portal. Enabling the right information & the ability to respond with the right action at the right moment. Cognitive processes and functions to support synchronized, prescriptive actions that mitigate risk and reveal hidden opportunity.

Read Announcement

Enterprise Customer Portal

Enterprise Customer Portal

‍

Business Challenge

Client needed to strengthen its position in the Enterprise market by providing engaging solutions to meet the ever-growing demands of its Enterprise Customers. Needed to deliver new business capabilities that would help to improve customer service, decrease both product time to market and improve the Service / Incident management impacts.

‍

Solution

Apptium developed and implemented a robust B2B Marketplace & CRM solution delivering new capabilities that help the client improve customer experience with a responsive web and mobile application. The solution provides capabilities such as Templated Applications for Consumers and Enterprise Users, Extensible Marketplace, Product and Technical Catalog, Cognitive Engine, Decision Management, Order Management / Workflow, Rapid Integration

‍

Business Outcomes

Enterprise Agent and customer self-serve portal. Enabling the right information & the ability to respond with the right action at the right moment. Cognitive processes and functions to support synchronized, prescriptive actions that mitigate risk and reveal hidden opportunity.

Read Announcement

Enterprise Customer Portal

Enterprise Customer Portal

‍

Business Challenge

Client needed to strengthen its position in the Enterprise market by providing engaging solutions to meet the ever-growing demands of its Enterprise Customers. Needed to deliver new business capabilities that would help to improve customer service, decrease both product time to market and improve the Service / Incident management impacts.

‍

Solution

Apptium developed and implemented a robust B2B Marketplace & CRM solution delivering new capabilities that help the client improve customer experience with a responsive web and mobile application. The solution provides capabilities such as Templated Applications for Consumers and Enterprise Users, Extensible Marketplace, Product and Technical Catalog, Cognitive Engine, Decision Management, Order Management / Workflow, Rapid Integration

‍

Business Outcomes

Enterprise Agent and customer self-serve portal. Enabling the right information & the ability to respond with the right action at the right moment. Cognitive processes and functions to support synchronized, prescriptive actions that mitigate risk and reveal hidden opportunity.

Read Announcement

Overview

Enterprise Customer Portal

‍

Business Challenge

Client needed to strengthen its position in the Enterprise market by providing engaging solutions to meet the ever-growing demands of its Enterprise Customers. Needed to deliver new business capabilities that would help to improve customer service, decrease both product time to market and improve the Service / Incident management impacts.

‍

Solution

Apptium developed and implemented a robust B2B Marketplace & CRM solution delivering new capabilities that help the client improve customer experience with a responsive web and mobile application. The solution provides capabilities such as Templated Applications for Consumers and Enterprise Users, Extensible Marketplace, Product and Technical Catalog, Cognitive Engine, Decision Management, Order Management / Workflow, Rapid Integration

‍

Business Outcomes

Enterprise Agent and customer self-serve portal. Enabling the right information & the ability to respond with the right action at the right moment. Cognitive processes and functions to support synchronized, prescriptive actions that mitigate risk and reveal hidden opportunity.

Enterprise Customer Portal

‍

Business Challenge

Client needed to strengthen its position in the Enterprise market by providing engaging solutions to meet the ever-growing demands of its Enterprise Customers. Needed to deliver new business capabilities that would help to improve customer service, decrease both product time to market and improve the Service / Incident management impacts.

‍

Solution

Apptium developed and implemented a robust B2B Marketplace & CRM solution delivering new capabilities that help the client improve customer experience with a responsive web and mobile application. The solution provides capabilities such as Templated Applications for Consumers and Enterprise Users, Extensible Marketplace, Product and Technical Catalog, Cognitive Engine, Decision Management, Order Management / Workflow, Rapid Integration

‍

Business Outcomes

Enterprise Agent and customer self-serve portal. Enabling the right information & the ability to respond with the right action at the right moment. Cognitive processes and functions to support synchronized, prescriptive actions that mitigate risk and reveal hidden opportunity.

Get Full Case Study

Enterprise Customer Portal

min read

Enterprise Customer Portal

‍

Business Challenge

Client needed to strengthen its position in the Enterprise market by providing engaging solutions to meet the ever-growing demands of its Enterprise Customers. Needed to deliver new business capabilities that would help to improve customer service, decrease both product time to market and improve the Service / Incident management impacts.

‍

Solution

Apptium developed and implemented a robust B2B Marketplace & CRM solution delivering new capabilities that help the client improve customer experience with a responsive web and mobile application. The solution provides capabilities such as Templated Applications for Consumers and Enterprise Users, Extensible Marketplace, Product and Technical Catalog, Cognitive Engine, Decision Management, Order Management / Workflow, Rapid Integration

‍

Business Outcomes

Enterprise Agent and customer self-serve portal. Enabling the right information & the ability to respond with the right action at the right moment. Cognitive processes and functions to support synchronized, prescriptive actions that mitigate risk and reveal hidden opportunity.

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