Business Challenge

Client need to strengthen its position in the enterprise market by driving digitization & automation of partner solutions to meet demands of its enterprise customers. Moving from offline to online mode, enhance customer journey. Marketplace for various business solutions with attractive commercial models.

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Solution

Apptium developed and implemented a robustB2B Marketplace & CRM solution delivering new capability with enhanced customer experience journey including a separate mobile friendly solution. The solution provides capabilities such as templated applications for consumers and enterprise users, extensible Marketplace, product and technical catalog, order management / workflow, rapid Integration to both Internal & external Systems. Catalog, Cognitive Engine, Decision Management, Order Management/ Workflow, Rapid Integration. 

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Business Outcomes

• Enterprise Agent and customer self serve portal (Including Non-English Users). 
• Subscription based Marketplace with On Demand Scalability. 
• Ability to onboard Products Quickly into the Marketplace with Generic & Custom Integration Support.

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