*This is a full-time, in-office position*

Apptium is seeking multiple Technical Business Analysts to join our team! This role is ideal for detail-oriented and analytical individuals who are eager to bridge the gap between business needs and technical solutions. You will work closely with stakeholders to analyze business processes, develop system-based solutions, and support technical implementations. If you have a passion for problem-solving, strong communication skills, and the ability to translate business requirements into technical documentation, we encourage you to apply and grow with our dynamic team!

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KEY RESPONSIBILITIES

• Research and analyze business problems to determine if system solutions are feasible and available.
• Identify business needs, design technical solutions, and create reports, spreadsheets, charts, and diagrams to communicate findings.
• Assist in the definition, development, and implementation of system-based solutions.

• Develop functional specifications and technical documentation for system changes, enhancements, and new implementations.

• Analyze workflow impacts and contribute to the development of optimized business processes.
• Support both large-scale system enhancements and ongoing maintenance efforts.

• Assist in planning and executing system testing and user acceptance testing (UAT).

• Participate in the creation and delivery of training materials for end users.

• Troubleshoot application and system issues in coordination with development and QA teams.

• Maintain and expand the Global Contact database, ensuring up-to-date records for customers, prospects, partners, media, and analysts.

• Provide Level 3 support for business-related system issues, analyzing, prioritizing, and resolving them.

• Collaborate with software developers and IT teams to resolve technical challenges and ensure smooth system integrations.

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QUALIFICATIONS & SKILLS

• Bachelor's degree in Business, Information Systems, Computer Science, Finance, or a related field.
• Experience in business analysis, system analysis, or a related technical role.
• Familiarity with the software development lifecycle (SDLC) and Agile methodologies.

• Strong analytical and problem-solving skills to define project scope and objectives.

• Ability to translate business requirements into technical documentation.
• Understanding of databases, APIs, and system integrations is a plus.

• Excellent communication skills, with the ability to engage both technical and business audiences.

• Proficiency in Excel, SQL, or other data analysis tools is an advantage.

• Ability to work independently and collaboratively in a fast-paced environment.

• Strong organizational skills with the ability to manage multiple projects and prioritize tasks effectively.

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PREFERRED QUALIFICATIONS

• Experience with B2B/SaaS digital marketing, including growing website traffic and social media followers.
• Strong analytical skills; familiarity with SEO, SEM, CRO, and marketing analytics (Google Analytics, SEMrush, Ahrefs).
• Experience with website management (Webflow a plus) and content publishing.

• Knowledge of email marketing, segmentation, A/B testing, and automation tools (HubSpot, Marketo, Pardot).

• Strong storytelling, editing, and content marketing skills, including blogs, case studies, and marketing materials.

• Ability to simplify complex topics and optimize content distribution across social media and email.
• Familiarity with user engagement, market research, and project management tools.

• Basic video editing skills are a plus.

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WHAT’S IN IT FOR YOU?

• Competitive Salary and Compensation

• Annual Bonus Based on Personal Performance

• Medical, Dental, and Vision Insurance

• Retirement Plan

• Employee Referral Program

• 3 Weeks of Paid Time Off Every Year

• UNLIMITED Sick Time

• Paid Holidays

• Fun Fit Fridays Promoting Employee Health and Wellness

• Collaborative Work Environment

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